Email:   Tel: +39 0438308880   Time: mon-fri 8AM-5PM
Who we are
Presence in the world
Brazing Line
Carbo line
Inox Line
Inox Line 70-10-220-500-AI-TI
Inox Line 70-20-500-AI
Brazing Line 50 – 15 – 260
Do you need a quote?
Contact us ›
Essential service

Our spare parts

Our company is structured with state-of-the-art IT systems, with bar code automatic warehouse, R&D department and good traceability especially regarding the spare parts.

Spare parts are very important for our customer service and our strategy has always been to quickly supply our original spare parts.

Our spare parts office is available to quickly send offers and follow the commercial procedure until the delivery of the spare parts, assisting our customer also in the logistics if necessary.

All spare parts are marked with a code which identifies a single component and the customer can find it in the spare parts list inside the instructions or in the suggested spare parts list when this is requested.

How can we help?

Our support

Our company manages technical customer service directly with our technicians worldwide, making the specialization of our personnel our winning feature.

Our service is made up as follows:

Direct telephone assistance with immediate communication of the things to do in order to allow the customers to keep working with their furnaces

Remote assistance through internet with connection from customer to our technical customer service to check the status of the furnaces

Direct assistance with intervention upon request for repairs, maintenance or technological assistance on parts being produced by the customers

Replacement of damaged or worn parts due to natural tear and wear and high temperature

Scheduled maintenance interventions with our technicians

Agreed extraordinary maintenance interventions with our technicians

Do you need a quote?
Contact us ›